Privacy Policy
A legal disclaimer
Last Updated: January 21, 2026
Frame Key Media (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
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1. Information We Collect​
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Personal Information
We may collect personal information that you voluntarily provide, including: Name, Email address, Phone number, Business name, Property address (for service scheduling)Billing and payment details (processed through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect: IP address, Browser type, Device information, Pages visited and time spent, Referring website. This data helps us understand website usage and improve performance.
2. How We Use Your Information
We use the information we collect to: Provide and manage photography, video, and media services, Schedule appointments and communicate with clients, Process payments and invoices, Respond to inquiries and support requests, Improve our website, services, and customer experience, Send updates or promotional information (you may opt out at any time)Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only with: Service providers (payment processors, booking platforms, website hosting)Legal authorities if required by law, Business partners only as necessary to fulfill services you request. All third parties are required to protect your information.
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4. Cookies & Tracking Technologies
We may use cookies and similar technologies to: Enhance website functionality, Analyze website traffic, Improve marketing efforts. You can control or disable cookies through your browser settings, though some features may not function properly.
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5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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6. Your Privacy Rights
Depending on your location, you may have the right to: Access the personal information we have about you, Request corrections to inaccurate information, Request deletion of your information, Opt out of marketing communications. To exercise these rights, contact us with your information.
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7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
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8. Children’s Privacy
Frame Key Media does not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.